This privacy policy sets out how we use and protect any information that you share when you use this website. We are committed to ensuring that your privacy is protected. We adhere to relevant legislation, including the Data Protection Act 1998 and the GDPR. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 2018.

Use and collection of personal information

In general, you can visit our website without telling us who you are and without revealing any information about yourself. If, however, you contact us or make a booking through our site, you will be asked to provide certain information such as your contact details. We will store this data and hold it on a computer or otherwise.

What do we collect?

We may collect the following information:

  • Name and job title
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Website browsing patterns

Who will see the data?

Only those people in our organisation or working for our organisation who need your data in order to carry out the service we are providing you or for marketing purposes, which you have consented to.

We will process your data within our organisation in order to carry out the service we are providing you or for marketing purposes, which you have consented to. We may transfer it to trusted and reputable third-party service providers, where we have a legitimate reason or consent to do so.

All of the service providers we use have a responsibility to maintain the confidentiality and security of your personal data and to comply with data privacy laws. They will only use the data for specified and instructed purposes. 

What do we do with the information we gather?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

There may be circumstances where personal data may need be disclosed to law enforcement agencies without the consent of the data subject. Under these circumstances, we will verify the request is legitimate and seek assistance from legal advisers where necessary before disclosing the requested data.

How long do we hold information for?

We will normally delete personal data we hold if we have not had any meaningful contact with you for two years – this does not include customer accounts, and these will only be deleted if a customer does this themselves, or requests us to delete it. You can, however, ask us at any time to delete your personal data and we will do so subject to any legal restrictions on our ability to do so. We log the deletion of personal data, ensuring it is anonymous but describing how and what was removed and when this took place.

How can you control your personal information?

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. Where we have consent to do so, we may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You are able to choose to restrict the collection or use of your personal information.

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for marketing purposes and leave this blank. 

If you have previously agreed to us using your personal information for marketing purposes, you can change your mind at any time by contacting us at info@djlimbrey.com

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. 

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. It can also assess which pages are being used, which helps us analyse data about web page traffic and improve our website in order to tailor it to our customers. 

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This will affect your browsing experience and you will not see the full content of the website.

Security

We are committed to ensuring that your information is secure and endeavour to take all reasonable steps to protect your personal information, but, we cannot guarantee the security of any data that you disclose online. We will not be responsible for any breach of security unless this is due to our negligence or wilful default.

Your rights

Under the GDPR, you have the following individual rights:

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • Rights in relation to automated decision making and profiling

You can find out more about your rights on the ICO website. If you have any questions about these rights in relation to us, please contact info@djlimbrey.com.

General

You have the right to see personal data (as defined under the Data Protection Act) that we keep about you. Any request can be emailed to info@djlimbrey.com or sent to:

D.J. Limbrey Distilling Co. Ltd

34 South Molton Street, Mayfair

London, W1K 5RG

We will provide the relevant data within 28 days, unless there is a legitimate reason why it needs to take longer.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will immediately correct any information found to be incorrect.

Should you wish to lodge a complaint, you have the right to do this through the Information Commissioner’s Office:

Phone: 0303 123 1113

Online contact form: https://ico.org.uk/global/contact-us/email 

Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

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